Sales, service, fitting
Our exclusive 1-on-1 client interaction allows us to provide each client with clear, focused, and thorough services. At Cascade Bicycle Studio, we offer three services: bicycle sales, bicycle service, and bicycle fitting.
Bicycle sales *
At Cascade Bicycle Studio, the sale of a bicycle is the core service we offer. We truly believe that the process is a service and not just a product. Throughout the process, we will focus solely on the purchase of your new bicycle. For the majority of bicycle sales, we will work together three times:
Visit 1: Initial visit
Model selection
Component selection
Body measurements
Current bike measurements (if applicable)
Rider history and goals
Visit 2: Design proposal and confirmation
Review of design proposal
Simulation of recommended fit using Bikefitting.com’s Position Simulator™
Design question and answer session
Finalize model
Finalize components
Confirm design
Visit 3: New Bicycle Delivery
Fine-tune position on bicycle
New bicycle functionality question and answer session
* CL-1 and CF-1 fitting services are included with new bicycle purchase.
Bicycle service
Your new bicycle will be professionally assembled by the one of the area’s finest mechanics. New bicycles come with free service for the first two months. After the first two months, professional service is available for those clients who’ve purchased a bicycle from the studio.
Bicycle fitting
Do you own a bicycle and would like the fit fine-tuned? We offer the following fitting services:
CL-1 Cleat fitting: $75
Have you purchased new shoes and pedals and desire to have your feet placed in the most optimal position to minimize injury and maximize power? Spend time with Cascade Bicycle Studio placing your feet in an optimal position using the Bikefitting.com Shoe Cleat Adjuster™.
CF-1 Current bike fit: $180***
(parts and part installation labor not included)
The focus of this fitting session is to position you-the-rider on your current bike so the three areas of
contact—hands, feet, and rump—provide the most amount of comfort, power, and efficiency. Throughout
this fitting session, we’ll:
a. Collect Body Data
b. Collect Current Bike Data
c. Discuss and Review challenges to current fit
d. Propose solutions to improved fit
e. Discuss componentry required and cost
CF-2 Current bike fit with cleat fitting: $225***
This fitting session includes the cleat work done in CL-1 in addition to the fit work done in CF-1.
Zac Daab, the studio’s founder, has made thousands of fit recommendations to optimize the rider’s comfort, power, and efficiency. We look forward to working with you on optimizing your current bicycle fit.
*** A note on fits performed by other retailers: Every so often we’ll hear from clients who want to re-do a fitting performed by another bicycle retailer. We have a high amount of respect for all retailers performing bicycle fits. In the event that we change your position, please note that we are providing you with our very best recommendation; we are not necessarily commenting on your last fit. If a component needs to be changed, we will not ask for the previous retailer to pay for the service we provide, nor the components that may be required to positioning you to our recommendation. If there is any dissatisfaction with your previous fit, please take up compensation questions with your previous retailer before seeing us.
Discovery Process Visit: Free of charge
Are you interested in a bike and have questions about working with Cascade Bicycle Studio, but are not ready to place an order? Feel free to schedule an appointment to come by and talk about a potential new bike. This service is free of charge and includes discussion on items such as:
Brand selection
Model selection
Component selection
Goals and intentions for a new bicycle
Timeline
Please note that bicycle positioning and fitting are not covered during the discovery process. If you are interested in receiving our recommendation for an ideal fit prior to purchasing a bike, please see the Bicycle Fitting Service chart below.