PRIVACY POLICY

Effective Date: 06/01/2025

Cascade Bicycle Studio ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.cascadebicyclestudio.com, or interact with us online or in-person.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number

  • Order Information: Billing and shipping address, purchase details

  • Account Information: If you create an account, we collect login credentials

  • Payment Information: Credit/debit card details (processed securely through a third-party payment processor)

  • Other Information: Feedback, reviews, and survey responses

We also collect non-personal information automatically when you use our website:

  • IP address, browser type, device information

  • Pages visited and time spent on the site

  • Referral sources and usage patterns

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and deliver services

  • Respond to inquiries and provide customer support

  • Send promotional emails and newsletters (with your consent)

  • Improve website functionality and user experience

  • Detect and prevent fraud or other illegal activity

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Payment processors, shipping partners, marketing platforms

  • Legal Authorities: When required to comply with legal obligations

  • Business Transfers: If we merge, sell, or transfer part of our business

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and offer targeted advertising. You can modify your browser settings to decline cookies, but some features of the site may not work properly.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before submitting any personal information.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • File a complaint with a data protection authority

To exercise these rights, please contact us at [insert contact email].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system is 100% secure.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Cascade Bicycle Studio
180 North Canal Street
Seattle, WA 98103
Email: Sales@CascadeBicycleStudio.com
Phone: (206) 547-4900